![]() Afterwards, restore your security software to its normal status.ģ. ![]() Do not use "Switch User" or a "Remote Desktop" access.Ģ. Directly log into the Windows computer as a local administrator with full rights. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:ġ. So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”. For example, some security software will change the file extension for. Solution 2: Make sure that antivirus or security software is not interfering with the download. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. ![]() Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application.
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